Check out wait times at your Michigan Secretary of State offices

Secretary of State wait times grow across much of Michigan

Getting a driver’s license or renewing your plates is taking longer at the 43 busiest branches in the state during the first seven months of 2019 in Secretary of State Jocelyn Benson’s first term. Note: March was excluded because most branches did not have data for that month. Use the search box to find the office nearest you.

Office

 

'19 wait time


(in minutes)
Jan. Feb. April May June July
Adrian Avg. wait
Ch. from 2018
54.4
+31
93.7
+68.4
87.4
+50.8
79
+30.4
97.6
+32
88.2
+16.1
Ann Arbor Avg. wait
Ch. from 2018
85.1
+17.3
81.3
+14.3
81.9
+8.2
122.4
+29.6
144.6
+46.1
136
+23.4
Battle Creek Avg. wait
Ch. from 2018
68.1
+26.9
90
+46.5
74.3
+24.2
94.7
+40
108.2
+64.5
114.6
+40.5
Bay City Avg. wait
Ch. from 2018
12.6
+10
40.7
+18.9
46.8
+20.5
52.3
+18.3
31.7
+0.9
37.1
+0.8
Canton Avg. wait
Ch. from 2018
103.7
+1.8
137.9
+38.5
124.1
+20.9
78
-33.1
110.4
-9.7
122.6
-26.5
Lansing
East Michigan Ave
Avg. wait
Ch. from 2018
50.2
-45.6
61.3
-33.8
no data no data no data no data
Chesterfield Township Avg. wait
Ch. from 2018
30.3
+3.5
59.5
+31.3
73.6
+35
75.7
+29.9
76.3
+10.3
73.1
-26.7
Clarkston Avg. wait
Ch. from 2018
67.2
+37.5
100.9
+54.6
89.8
+36.3
80.3
+8.3
113.4
+28.2
94.8
+0.5
Clinton Township Avg. wait
Ch. from 2018
48.2
+5.4
70.9
+26.7
69.5
+9.2
64.7
-2.3
68.8
-10.6
73.9
-22.2
Clio Avg. wait
Ch. from 2018
27.5
+26.5
67.1
+61.1
99.2
+48.1
111.4
+60.8
127.9
+74.6
119.3
+61.7
Davison Avg. wait
Ch. from 2018
23.3
+7.2
67.8
+38.5
48.8
+7.6
62.5
-7.5
55.3
-3.6
79.1
+11.8
Detroit
West Grand Blvd
Avg. wait
Ch. from 2018
44.6
+6.1
94.5
+35.1
62.3
-20
74.4
+1.8
102.4
+23
130.8
+31.1
Eastpointe Avg. wait
Ch. from 2018
73.4
+29.9
124.4
+44.4
75.1
-18.8
85.9
+0
121.9
+37.1
118.5
-10.7
Flint
Fenton Road
Avg. wait
Ch. from 2018
46.5
-1.7
83
+24.9
65.1
+9.5
101
+33.6
98
+22.9
118.2
+51.9
Grand Rapids
Plainfield Avenue
Avg. wait
Ch. from 2018
35.6
+18.9
49.5
+25.8
49.7
+24.9
45.6
-1.7
59.1
+11.4
66.3
+5.2
Grand Rapids
28th Street
Avg. wait
Ch. from 2018
49.6
+9.9
66.5
+26.7
65.1
+17
65.2
+2.3
91.1
+8.1
91.2
-3.2
Holland Avg. wait
Ch. from 2018
31
-14.3
48.9
+16
32.3
-17.3
86.9
+16.4
108.8
+46.8
118.6
+30.5
Howell Avg. wait
Ch. from 2018
77.5
-0.6
108.9
+54.3
99.6
+7.1
107.8
-9.5
123.1
-4.4
134.2
-17.4
Hudsonville Avg. wait
Ch. from 2018
26.2
+26.2
45.2
+21.4
75.8
+38.5
72
+21.4
82.1
+28.3
80.4
+2.5
Jackson Avg. wait
Ch. from 2018
69.9
+16.3
72.5
+19.7
67.5
+32.1
79.3
+37.8
107.7
+47
85.4
+6
Kalamazoo Avg. wait
Ch. from 2018
60.4
-23.5
77
-3.3
120.1
+23.4
101.9
-14.1
102.6
+3.4
120.8
+5.1
Lansing
Executive Court
Avg. wait
Ch. from 2018
33.6
+12.6
50.5
+19.7
43.5
-34.5
65.5
-19
75.4
-20.6
85.3
-10.3
Lapeer Avg. wait
Ch. from 2018
19.6
+2.2
64.1
+44.3
90.3
+51.5
99.9
+53.3
74.5
+14.1
122.6
+35.1
Livonia Avg. wait
Ch. from 2018
103.2
-19.6
112.3
-7.4
107.1
-7.8
130.5
+1.2
111.2
-14.7
124
-27.5
Marquette Avg. wait
Ch. from 2018
11.4
+11.4
12.9
+12.9
30.3
+30.3
34.5
+34.5
30.2
+9.9
35.4
+5.4
Monroe Avg. wait
Ch. from 2018
24.6
+24.6
63.4
+63.4
46.5
+29.4
59.2
+19.7
52.1
+9.2
57
+0.8
Muskegon Avg. wait
Ch. from 2018
21.8
-1.2
36.9
+9.5
59.9
+23.2
83.2
+23.7
63.2
-10.4
62.7
-29.4
Novi Avg. wait
Ch. from 2018
77
+1
101.7
+28.5
95
-39.4
131
+7.8
151
+44.3
182.8
+62.7
Oak Park Avg. wait
Ch. from 2018
73.6
+21.4
103.2
+42.5
90.1
+11.8
98.2
+7.6
114
+21.9
156.4
+43.4
Pontiac Avg. wait
Ch. from 2018
64.8
-2.7
87.5
+26.6
79
+9.9
89.4
+0.3
103.6
+8.6
96.8
-9.5
Port Huron Avg. wait
Ch. from 2018
15.6
+2
61
+30.2
38.5
+1.4
51.8
+2
75.2
+20.4
87
+6.7
Portage Avg. wait
Ch. from 2018
53.2
+5.8
81.6
+29.8
81.9
+15.7
113.5
+7.4
125.2
+32.8
123.4
+19
Rochester Hills Avg. wait
Ch. from 2018
52.2
-17.4
84.3
+21.9
100.2
+40.7
114.3
+41
143.4
+35.8
149.4
+25.7
Saginaw
Bay Road
Avg. wait
Ch. from 2018
20
-6.8
45.3
+18
35.4
+9.4
48.1
+19.6
50.9
+12.5
70.7
+28.1
Shelby Township Avg. wait
Ch. from 2018
57.3
+25.5
87
+43.6
96.2
+43
99.8
+29.5
110.2
+20.1
101.4
-19.8
Southfield Avg. wait
Ch. from 2018
95.1
+6.8
119
+23.6
70.2
-33.3
92.2
-18
106.1
-3.6
124.4
-7.8
Sterling Heights Avg. wait
Ch. from 2018
42.2
+10.2
78.3
+39.4
28.3
-16.1
57.4
+4.4
79.4
+5.2
71
-14.8
Taylor Avg. wait
Ch. from 2018
112.9
+41.6
121.5
+43.6
91.1
-15.1
66.5
-27.2
79.3
-23.9
109.3
-19.3
Traverse City Avg. wait
Ch. from 2018
23.6
-46.9
45.5
-17.4
47.9
-12.6
70.7
-14.4
47
-47.8
80.6
-36.3
Trenton Avg. wait
Ch. from 2018
59.6
+59.6
88.9
+46.7
70.1
-6.8
112.8
+40.8
91.4
+0.7
94.4
+8
Troy Avg. wait
Ch. from 2018
101.1
+28.3
107.4
+50.4
116.3
+40.8
112.8
+7.9
129.5
-3
135.8
+10.6
Warren Avg. wait
Ch. from 2018
58
-11.2
90
+11.9
80
+4.8
73.8
-25
83.3
-29.8
95.3
-34.2
Wyoming Avg. wait
Ch. from 2018
38.7
-12.4
78.7
+21.9
92.1
+15
81.3
+15.6
103.7
+32
106.6
+27.8

Source: Michigan Secretary of State

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Comments

Jerry
Tue, 08/13/2019 - 9:17am

Since she is not been able to keep his promise will she do the honorable thing and step down from office?

Todd
Tue, 08/13/2019 - 1:56pm

Racist. Lol!

Elaine
Tue, 08/13/2019 - 9:27am

I wonder just how thorough she is, Albion’s SOS office isn’t even listed on her wait time listing?!?

Norman Vance
Tue, 08/13/2019 - 9:50am

How good a job is she doing? Branch County and Hillsdale County aren't even listed. Does that mean that we no longer have to buy licenses for cars, trucks, boats, etc???

MICH
Tue, 08/13/2019 - 12:05pm

Not sure if anyone has notice this website is not ran by the State of Michigan, it clearly states they are "Michigan's nonpartisan, nonprofit news source".

Maybe that's why some branch offices are missing, and that is why this data is WRONG.

If the Secretary of State doesn't post the wait time in the offices then how is this website getting their data. Sounds like a scam to me

Diana
Tue, 08/13/2019 - 1:50pm

I'm all for improvements but if it's going to cost us higher taxes than I say no. Fix the roads first.

Todd
Tue, 08/13/2019 - 1:55pm

Ridiculous. In Florida I can walk right in and be right back out within 30 minutes or less. I won't even transfer my DL or plates here in Michigan. Easier to just renew in FL and I don't have to pay the unreal priced auto insurance.

Mrs A
Wed, 08/21/2019 - 6:36pm

So leave.

Todd
Tue, 08/13/2019 - 1:58pm

If you are able and have a home in another state, register everything there.

Joseph Sucher
Wed, 08/14/2019 - 12:00pm

My wife waited 3 hours yesterday to renew her drivers license at the SOS branch on Shashabaw Rd and I75

Brad Cole
Wed, 08/14/2019 - 4:24pm

Alright Jocelyn, I didn't vote for you because I was happy with the improvements over the last 15 years or so. So, if you can make it better, you have time yet.
Please don't return to the horrible years of Richard Austin's reign. We had to endure so much inconvenience.

Marcia
Sun, 08/18/2019 - 6:49am

What is wrong is that people enter the offices and give their TELEPHONE number. The employee at the Secretary of State office checks documents and takes your phone number and tells to you wait for the last four digits of your phone number to be called. That is when you actually get your business accomplished.
What the employee should do is access the next available spot on the "online registration" for THAT person to actually give them an appointment time. By the employee giving actual TIMES from the online system, it eliminates those times for others checking from home/office wondering when they might be able to go to the Sec. of State office. Many people just don't know about or know how to make an appointment online.
As it works now, uninformed people are sitting and waiting for their telephone number to be called in the order that "they arrived at the office" . But they are NOT chosen that way. The online registration shows "unfilled" current times although there may be 50 or more people sitting in the office WAITING. Therefore, those current, but UNFILLED online times are still available to anyone with the knowledge to log in and grab one of those current times. They go to the "head of the line".... because they USED THEIR PHONE to "make an appointment" . If the workers at the Secretary of State office would just fill in an "appointment time" on the online registration for each WALK IN person.... it would simply MANAGE how many people the office can handle in one day.
I was at an office for 4 hours... until I learned from a young person with a cell phone that just walked in and was helped within 15 minutes..... ahead of all of us that were WAITING for hours, because he signed in " online " which apparently clearly said that there were lots of times available to get good service. Yet every chair in the room had people waiting for hours.
When closing hour approached, the Secretary of State office said NOT TO WORRY... as anyone IN the OFFICE by closing would be taken care of that day. GEE... lots of overtime pay every day???

Marcia
Sun, 08/18/2019 - 6:49am

What is wrong is that people enter the offices and give their TELEPHONE number. The employee at the Secretary of State office checks documents and takes your phone number and tells to you wait for the last four digits of your phone number to be called. That is when you actually get your business accomplished.
What the employee should do is access the next available spot on the "online registration" for THAT person to actually give them an appointment time. By the employee giving actual TIMES from the online system, it eliminates those times for others checking from home/office wondering when they might be able to go to the Sec. of State office. Many people just don't know about or know how to make an appointment online.
As it works now, uninformed people are sitting and waiting for their telephone number to be called in the order that "they arrived at the office" . But they are NOT chosen that way. The online registration shows "unfilled" current times although there may be 50 or more people sitting in the office WAITING. Therefore, those current, but UNFILLED online times are still available to anyone with the knowledge to log in and grab one of those current times. They go to the "head of the line".... because they USED THEIR PHONE to "make an appointment" . If the workers at the Secretary of State office would just fill in an "appointment time" on the online registration for each WALK IN person.... it would simply MANAGE how many people the office can handle in one day.
I was at an office for 4 hours... until I learned from a young person with a cell phone that just walked in and was helped within 15 minutes..... ahead of all of us that were WAITING for hours, because he signed in " online " which apparently clearly said that there were lots of times available to get good service. Yet every chair in the room had people waiting for hours.
When closing hour approached, the Secretary of State office said NOT TO WORRY... as anyone IN the OFFICE by closing would be taken care of that day. GEE... lots of overtime pay every day???