Whitmer team gave ‘green light’ to contact tracing firm with Dem ties

Gov. Gretchen Whitmer canceled the contract a day after it was signed, saying it should have been vetted by the State Emergency Operations Center that oversees contracts signed amid the coronavirus pandemic. (Photo courtesy of the governor's office)

May 28 update: Gov. Whitmer: I didn’t OK Dem firm for coronavirus project, despite emails

LANSING — Michigan Gov. Gretchen Whitmer’s office gave the “green light” for a COVID-19 contact tracing “arrangement” she denied knowledge of and canceled amid outcry over a contractor with Democratic ties, according to emails obtained by Bridge Magazine.

Andrea Taverna, a senior adviser in the Michigan Department of the Health and Human Services, told colleagues in an April 17 email that Whitmer’s office was on board with using a firm run by Mike Kolehouse, a longtime Democratic campaign consultant from west Michigan.

“We got the green light from EOG [the executive office of the governor] to move forward with a slightly different organizational arrangement of the contact tracing volunteer work,” Taverna told other health department officials. 

“This would still be working with Mike Kolehouse, so work there isn’t lost — it’s just organized somewhat differently.”

In an April 17 email, senior health department adviser Andrea Taverna told colleagues that Michigan Gov. Gretchen Whitmer’s office had given a “green light” for contact tracing work, a contract the governor would later cancel.

Health officials say contact tracing is necessary as Michigan tries to control the coronavirus pandemic, which has killed more than 5,200 state residents since March. Used to identify and track those with the disease, the tracing is an important step to inform decisions on when to lift social distancing restrictions.

But the Whitmer administration’s initial contract ignited a partisan controversy that led to the cancellation of the Kolehouse contract and delay in selecting a new vendor.

Emails obtained through a public records request appear to show Michigan officials tried to avoid controversy by shifting work to apolitical subsidiaries of firms with known partisan leanings.

Taverna’s email explained the state would sign a $194,250 contract with Kolehouse’s Great Lakes Community Engagement firm instead of Kolehouse Strategies, which had been doing planning work “pro bono” since early April and previously submitted its own statement of proposed work.

In the April 17 email, Taverna did not explain the motivation for using the alternative firm but noted that Great Lakes Community Engagement is a “separate business entity that serves nonprofit and corporate clients, though owned and staffed by the same individuals” as Kolehouse Strategies.

She also told colleagues that contact tracing volunteers would use call center software from EveryAction VAN instead of NGP Van, which is a well-known technology provider for Democratic campaigns across the country. EveryAction is a subsidiary more often used by nonprofits, including the Michigan Nonprofit Association, Taverna said. 

Asked about the email Tuesday, Whitmer’s office reiterated that Kolehouse’s firm was “identified and ultimately approved” by officials within the health department and the Michigan Public Health Institute, which formally hired Kolehouse as a subcontractor – not the executive office.

Whitmer communications director Zack Pohl “had responded to a question in an email about the optics of using a vendor that does work primarily for nonprofits,” said the governor’s spokesperson Tiffany Brown.

“He was not approving a contract. Based on a previous phone conversation, the governor’s communications director had raised concerns that using a political vendor would be a distraction from the important work that needed to be done.”

Less than an hour after Taverna’s April 17 email, Katie Macomber, director of the department’s HIV and STD prevention programs, asked the Michigan Public Health Institute to change its pending contract with Kolehouse to instead name Great Lakes Community Engagement.  

State records show Kolehouse, who declined to comment Tuesday, has used both Great Lakes Community Engagement and Kolehouse Strategies as “assumed names” for his K2K Consulting firm based in Grand Rapids. 

The contract finalized April 20 prompted criticism from Republicans, including state GOP chair Laura Cox, who accused Whitmer of using taxpayer dollars to enrich “Democratic associates” while handing them “the keys to our highly sensitive data.”

Whitmer canceled the contract a day after it was signed, saying it should have been vetted by the State Emergency Operations Center that oversees contracts signed amid the coronavirus pandemic. 

Under emergency rules, the state is not required to solicit bids from multiple vendors. 

“When it was brought to my attention, I told them to cancel it,” Whitmer said in an April 22 press briefing, calling the contract an “unnecessary distraction” she wanted to move past in order to launch the “incredibly important” contact tracing program. 

The controversy delayed the volunteer program by weeks. Michigan announced May 9 that it had signed a contract of more than $1 million with Rock Connections, a call center company that is part of Detroit billionaire Dan Gilbert’s business group.

The governor said she did not know why the health department initially contracted with Great Lakes Community Engagement, “but I do know the Department of Health and Human Services does not have a political bone in their theoretical body,” she said in late April. 

The health department later identified four employees – Taverna, Macomber, Dr. Sarah Lyon-Callo, the state’s epidemiologist, and Joe Coyle, section manager of the communicable disease division – it said were responsible for selecting Kolehouse’s firm.

“Department staff were moving rapidly to expand contact tracing and reduce the loss of life," Director Robert Gordon told The Detroit News in an April 24 statement. "They believed a firm with substantive experience in organizing volunteers at scale would excel at organizing hundreds of contact tracing volunteers."

Taverna, who had previously worked directly for Whitmer as her deputy cabinet director, told colleagues the governor’s office was OK with the contact tracing arrangement on April 17, one day after Bridge Magazine and The News first started asking about vendors. 

Emails show multiple media outlets, including The Washington Post, later asked the health department and Whitmer administration about the contract.

Volunteer training documents first flagged by Wes Nakagiri, a Republican activist and Livingston County commissioner, suggested the state was preparing to use Open VPB software created by NGP VAN, the Democratic campaign group that makes EveryAction for nonprofit clients like Planned Parenthood and NextGen Climate. 

Nakagiri raised questions about whether data collected from COVID-19 patients or contacts could be used for political purposes. And he noted that Nationbuilder, a separate software firm often used by political campaigns, was offering free accounts to help entities respond to the global pandemic.

Internal emails and documents obtained through a Freedom of Information Act show health department officials disputed claims of partisan motivation. And the contract, as signed by Kolehouse on April 20, included two-and-a-half pages of patient data privacy requirements.

Taverna, in an April 16 email to colleagues, noted that Kolehouse had also signed a separate data use and non-disclosure agreement that required his firm to “destroy” any data after completing work for the state.

“The reason we’re using this system is that it allows for remote phone banking & data collection — exactly the process we need for contact tracing,” Taverna said, referencing the EveryAction Van software that Kolehouse was going to use. 

“But there’s a big firewall between this & firm’s other work.”

In an April 18 exchange over media inquiries, department spokesperson Lynn Sutfin told a colleague that “NGP Van and open VPB are a package deal used by Democratic Party during elections. We are not using them.”

But at least one health department official appeared to question the distinction between Kolehouse Strategies and Great Lakes Community Engagement. 

“Same organization but a different name?” Farah Hanley, senior deputy of financial operations for the Michigan Department of Health and Human Services wrote in an April 17 email to Christine Sanches, a senior management executive in the bureau of grants and purchasing.

Other emails call into question the governor’s claim the contract did not go through the state Emergency Operations Center and indicate her office signed off on messaging before she canceled the contract. 

In an April 18 email, a spokesperson for the Emergency Operations Center approved a media statement Sutfin had proposed saying that NGP VAN was “no longer under consideration” for the contact tracing contract and that a final vendor decision was expected the following week.

“Looks good, Lynn,” Dale George wrote in the email, which he also sent to the governor’s communications team two days before the contract was signed and three days before Whitmer cancelled it. “Fine with SEOC/JIC.”

On April 20, the day the state formally announced the contract with Great Lakes Community Engagement, Whitmer communications director Pohl approved another round of media statements prepared by Sutfin.

“I would hit the fact that it’s used by (the Michigan Nonprofit Association) again,” Pohl recommended.

The next afternoon, Whitmer chief legal counsel Mark Totten asked Taverna to provide a copy of the contract between DHHS and EveryAction. The state never contracted with EveryAction, however. Documents show Kolehouse’s firm was planning to contract with EveryAction.

Less than an hour after Totten’s request, Taverna emailed colleagues and told them the governor’s office had reviewed the contract with Great Lakes Community Engagement and asked that the health department “terminate it.”

“The State Emergency Operations Center at MSP is coordinating emergency response effort and the practice is to send contracts that are part of the emergency response through SEOC, which ensures that all relevant parties have opportunity to review,” Taverna wrote.

“That step did not happen here,” she said April 21, hours before Whitmer’s office publicly announced the state was canceling the contract. 

Taverna continued: “In addition, this firm raises questions about partisan affiliation. It is extremely important that the public have full confidence in the state’s emergency response and we not give any reason for doubt.”

Emails obtained by Bridge do not shed much light on how the health department selected Kolehouse. 

Officials only explained the decision after the fact, on April 21, when Deputy Director Elizabeth Hertel asked for background on the contract. Macomber told Hertel that she and Coyle learned of the company through Taverna, who she suggested may have heard about Kolehouse’s firm from Detroit Mayor Mike Duggan. 

Duggan spokesperson John Roach disputed that suggestion Tuesday, telling Bridge the mayor does not know Macomber or Taverna and had “no interaction or conversation with anyone at the State of Michigan” about the firm.

“We can only assume this email reflects a misunderstanding on the part of the email’s author,” Roach said. 

Lyon-Callo, the state epidemiologist, confirmed she was part of the decision-making process in an April 21 email to colleagues, noting she signed the data use non-disclosure agreement with Kolehouse. 

“The point of this is to ensure close contacts of COVID-19 cases are reached out to, educated about their exposure, and told to self quarantine to prevent further exposures,” Lyon-Callo said, explaining the volunteer contract tracing program was already behind schedule.

“Our goal was to have a training academy [done] for public health oriented volunteers [done] so that we could have contract tracing underway well before the end of the month [ideally last Friday.]”

Hertel and Hanley, the department’s senior deputy of financial operations, had questioned the pending contract a week earlier. 

“$21,000 a week and a pre pay for a firm to do where we should be using employees sitting at home,” Hanley said in an April 15 email to Hertel. 

“Why are we spending money on this instead of trying to work with google or Microsoft on tracing through smartphones,” Hertel responded. “This seems a bit antiquated.”

After canceling the contract with Kolehouse, the state did not make any payments to Great Lakes Community Engagement, Sutfin said Tuesday.

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Tue, 05/26/2020 - 7:11pm

Wow, crickets from the usual fired up liberals praising Whitmer and her ilk. Come on enlightened Liberals! Speak your truth, let's hear how this is just fake news and another distraction from the republicans. Lets here how this strong feminist is doing a SPECTACULAR job keeping us all safe while stimulating the economy.


Thu, 05/28/2020 - 8:06am

To quote donny junior, it's a big "nothingburger".

Tue, 05/26/2020 - 11:00pm

Who cares?

Kraig Mauer
Tue, 05/26/2020 - 11:55pm

Gov. Gretchen Whitmer has already responded to this issue, and said Tuesday giving this firm taxpayer money to track voters was just "a failed attempt at humor. "Knowing it wouldn't make a difference, I jokingly asked if we could give the contract to a group that supported me politically," said Whitmer during a press conference on Tuesday. "I regrets getting caught, and I wish it wouldn't have happened. And that's really all we have to say about it."

The Democratic governor made the comments a day after The Detroit News first reported on this issue, pushing back on criticism from GOP lawmakers who said she is corrupt and perhaps breaking ethical rules and laws. The governor had earlier said about this issue that getting caught giving taxpayer money to political supporters to track potential voters and gather information about them was an "unnecessary distraction" from her efforts to smash Michigan's economy and destroy the life savings of the residents of Michigan.

Bobby Joe
Tue, 05/26/2020 - 11:57pm

This is more GOP lies. The executive office of the governor knew about this, but the Governor clearly did not. Look, she's honestly the victim of this conspiracy theory. Follow the science. Close your eyes and save lies.

Kevin Grand
Wed, 05/27/2020 - 7:09am

"The governor said she did not know why the health department initially contracted with Great Lakes Community Engagement, “but I do know the Department of Health and Human Services does not have a political bone in their theoretical body,” she said in late April. "

She must really think that everyone is gullible to buy that line?

This is yet another example of the governor LYING to Michigan about her administration (and her VP ambitions).

Just yesterday, she got caught in another lie regarding the "little joke" regarding her family traveling up north and boating on Birch Lake. This was after she kept changing her story from first giving "assurances" to others that this didn't happen, to having her people give ambiguous answers when pressed.


What other things has she lied about?

Richard scott
Wed, 05/27/2020 - 8:49am

This should be a national program funded by CDC . Congressman Levin Co wrote proposal six weeks ago. A national issue not for states or towns. Local state politics sometimes does not seem interested in how virus can be kept at bay

Bow to the Queen
Wed, 05/27/2020 - 9:13am

You mean Queen Whitmer lied about this????? How surprising........

Wonder what other lies she's telling? It doesn't matter as long as she gets to continue all of those self-serving ego-driving preening interviews on nation TV.

Wed, 05/27/2020 - 9:15am

Sounds to me like a bunch of crooks run Michigan.
This is a reminder to think long and hard before you go rake leaves.

Thu, 05/28/2020 - 8:08am

Says the Don.

Jake K
Wed, 05/27/2020 - 9:17am

And the waters muddy.
Relax restrictions just enough to have a weekend home opened for the holiday weekend, a "family" graduation celebration and unfortunately an aborted attempt at using position to have a boat readied prematurely for "social distancing" revelry.
Do as I say, not as I do.

Wed, 05/27/2020 - 11:55am

Whitmer did not go up north and there was no party. Husband may very well have been trying to be funny. Not a good idea. What did you have to say about Snyder and his admin ignoring the Flint water crisis?

Kevin Grand
Wed, 05/27/2020 - 12:28pm

And exactly bow do you know that, Mary?

Are you going to take the governor at her word?

John Gorentz
Wed, 05/27/2020 - 12:41pm

No, he was not trying to be funny. Funny would be if I called up and said I was the husband to the governor. Nobody would think it's funny when the actual husband does it.

Wed, 05/27/2020 - 12:54pm

"What did you have to say about Snyder and his admin ignoring the Flint water crisis?"

That you're full of hot air!

Wed, 05/27/2020 - 1:39pm

Your invocation of the tu quoque argument is pretty lame, given that 'Deluge Dana' Nessel wiped out all charges against the State employees responsible for toxic Flint water. Flint was a series of overlapping disasters resulting from ignorance - or criminal actions - but we now will never know which since no State employee is incentivized to tell the truth.

The only thing we will ever know for certain is that State employees and Snyder were not ignoring the disasters in Flint; rather they were furiously concealing each successive disaster from the public. Not exactly dissimilar from what the Whitmer Administration is now doing, with your able assistance.

Wed, 05/27/2020 - 10:25am

Obviously, our Governor didn’t know about it. Once she found out, she stopped it and no money was paid. That company probably had the inside track as they were working on a plan without being paid (pro bono), and so they were ready to go with the project. I would advise that she bring someone on board to watch out for this kind of stuff in the future.

Wed, 05/27/2020 - 11:34am

Obviously she got caught and then stopped it...just a different perspective.

Bobby S
Wed, 05/27/2020 - 11:46am

Deceit or incompetence? Which is it?

Thu, 05/28/2020 - 8:11am

Neither, but with Trump you clear have both.

Wed, 05/27/2020 - 10:30am

All this journalistic energy spent on a nothingburger issue that has been turned into a big bad story because the GOP can't stand that Whitmer is a) female and b) competent as hell. C'mon, Bridge. So much else out there worthy of your laudable efforts. This reeks of partisan bs.

Wed, 05/27/2020 - 11:20am

Right. Nothing to see here. Move on. Corruption is OK as long as it's my party doing it. Any complaint is just being sexist. Actually it sounds like a cover up was attempted (poorly) by this "competent as hell" woman. Kind of a shell game, if you will. Bridge may be a lot of things, but a GOP mouthpiece is not one of them.

Wed, 05/27/2020 - 11:36am

It has nothing to do with gender! Relax!

John Gorentz
Wed, 05/27/2020 - 10:57am

This type of "arrangement" is sometimes known as money laundering.

Wed, 05/27/2020 - 1:04pm

Perhaps, but don't look to the AG to bring any sort of charges, pressure, examinations, or oversight into this issue. The AG also gave a lot of business to that firm, and got political donations back from that firm's employees. Look it up yourself- many campaign finances are able to be found, at least until they are scrubbed by the SOS (who also is in bed with the firm).

middle of the mit
Wed, 05/27/2020 - 1:00pm

Is this what our country is coming too? Nobody can get anything done because the people we hire to do a job have a political bias or opinion?

Conservatives can give out no bid contracts to Halliburton or whoever they want....





But if the Governor finds someone to do the same thing it is horrendous and she is defined as corrupt a crook and liar.

I think I know who is allowed to drive the narrative, I just don't know why they are allowed to do so.

Wed, 05/27/2020 - 2:25pm

This is a lot of story about a nothing contract: less than than $200,000 total, most of which probably would have gone directly to paying staff. What kind of profit margin (if any) is built into something that small? This is an issue only because Republicans are looking for anything to damage Whitmer's high favorability ratings. They don't seem to have a similar sense of urgency over the tens-of-millions Trump is handing to his political allies for federal contracts.

Al Simon
Wed, 05/27/2020 - 2:58pm

Once a liar, always a liar. She just regrets getting caught this time.

Wed, 05/27/2020 - 6:00pm

Does this lady ever tell the truth? I know one thing. Nobody will be tracing me. I'll provide bogus info and I now will cancel my plans to get tested.

Wed, 05/27/2020 - 11:40pm

Excellent reporting! As to Whitmer, "plausible deniability".

Thu, 05/28/2020 - 10:25am

It was all a bad joke, she thought it might get a laugh. It didn't. And to be honest, I wasn't laughing either when it was relayed to me, because I knew how it would be perceived.

A Yooper
Thu, 05/28/2020 - 10:50am

Were Ricky Snide-r still Governor, it would be no big deal.
Get over it.

Thu, 05/28/2020 - 5:38pm

Get Her Out I am not above staying in Michigan, I live 20 minutes from the state line and like Indiana.....just say'm

Sat, 05/30/2020 - 10:04am

MAC, if one governor is bothering you so much that you feel you must move to Indiana, don't bother with posting...just put your feet to your mouth and move to Indiana...please, go ahead and get out of Michigan and stop teasing us.